Eden (“we”) runs this website, edencny.com, and the restaurant at 118 E. Genesee St., Syracuse, New York. This page explains what information the website collects, how we use it, and the choices you have. In short: we collect only what you give us or what we need to run the site, we never sell it, and you can ask us to remove it at any time.
What we collect
Our email list
When you join our list, we keep your email address (and your name, if you’ve shared it with us). To keep out automated sign-ups, we also keep a one-way code made from your internet address; it can’t be turned back into the address itself.
Catering and private event requests
When you plan an event with us, we keep what you send: your name, organization, phone number, email address, event details, menu choices and, if your organization is tax exempt, the New York State Form ST-119.1 you attach. While you fill in the form, your progress is saved in your own browser so you don’t lose it; that copy stays on your device.
Visits to the website
We count visits to understand which pages are useful. For each page view we record the page, the website that linked to us, any campaign tag on the link, the type of device and browser, and an approximate location (city and region). We don’t use cookies for this, we don’t store your internet address, and we don’t use advertising or tracking cookies of any kind. If your browser sends a Do Not Track or Global Privacy Control signal, your visit isn’t counted at all.
Emails we send
Our emails report whether they were delivered, opened, or had a link clicked, so we know what guests find useful. Most email programs let you turn this off by not loading images.
Reservations and gift cards
Reservations are made through OpenTable and gift cards are sold through Square. When you use them, you’re using their services, and their own privacy policies apply. If you agree there to hear from Eden, they may share your contact details with us, and we treat them as described here.
How we use it
We use your information to answer your questions, plan and bill your event, send the emails you signed up for, and improve the website. We do not sell, rent or trade your information, and we don’t share it with anyone for their own marketing.
Who helps us run the site
A few service providers handle information for us and only as needed to provide their service: Cloudflare (website hosting and security), Supabase (our database), Resend (sending email), Google Workspace (our email inboxes) and Google Fonts (the website’s typefaces, which your browser loads from Google). We may also share information if the law requires it.
Your choices
- Unsubscribe at any time with the link at the bottom of every email. It takes effect right away, and we won’t email you again.
- See, correct or delete what we hold about you by writing to info@edencny.com. We’ll respond within 30 days.
- Turn off visit counting by turning on Do Not Track or Global Privacy Control in your browser.
How long we keep it
We keep email addresses while you’re on our list; if you unsubscribe, we keep only your address and the fact that you unsubscribed, so you’re never added back by mistake. Event records are kept as long as we need them for the event, our accounts and tax records. Visit counts are kept as statistics.
Security
Your information is stored with access limited to Eden’s owners and managers, and travels over encrypted connections. No system is perfectly secure, but we take care to protect what you share with us.
Children
This website isn’t meant for children under 13, and we don’t knowingly collect information from them.
Changes
If we change this policy, we’ll post the new version here with a new effective date.
Contact us
Eden · 118 E. Genesee St., Syracuse, NY 13202 · 315.991.8408 · info@edencny.com
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